This Site is for visitors located within the United States only; it is not offered for use outside of the U.S. at this time.
While this Site is not directed at children, Bentley-Hall is pleased that children of all ages may be interested in Bentley-Hall’s services and products. However, Bentley-Hall joins the industry in recognizing that children may not be able to make informed choices about use of the Internet or about personal information requested online. Bentley-Hall asks parents to take an active role in monitoring their children’s use of the Internet in general and this Site. Parents should not allow their children under 16 to submit personal information to this Site without parental consent. This Site’s ordering capabilities are available only to those 18 years of age and older.
120 Walton St., Suite 300
Syracuse, NY 13202
Information collected by Bentley-Hall
Personally identifiable information about visitors to this Site (for instance, information such as your name, e-mail address, mailing address, credit card or telephone number) is collected only when submitted by you as a visitor. Such information may be collected in connection with your visit to this Site if you request information, products or services; register for individual accounts, or subscriptions; submit contact, request and suggestion information; or register for any sweepstakes, contests, games, or surveys. We may also obtain information about you from our affiliates and business partners, based on information that has already been shared with or made available to them. Additionally, Google Analytics Demographics and Interest Reporting records information via cookies
Information that you provide in public forums, such as user groups or chat rooms, and information that you submit to us as recommendations, requests for information and feedback are not considered or treated as personally identifiable or confidential information.
What is done with personally identifiable information collected by Bentley-Hall?
We use the information you provide to deliver quality products and services to you. For example, if you have ordered an item or requested a newsletter or updates about our services or products, we will use the information you provide to respond to that request or to provide other information about Bentley-Hall and its services.
We may also disclose personally identifiable information if we are required to do so by law, or if in our good faith judgment, this disclosure is reasonably necessary to comply with legal process, to detect or prevent illegal, harmful or fraudulent use of this Site or linked sites, to respond to any claims or to protect the rights of Bentley-Hall, its customers and the public. We may also share your information with our partner agencies and service providers who assist us in administering various site services and programs.
Sharing Personally Identifiable Information: Bentley-Hall may share personally identifiable information with other Bentley-Hall companies or with third parties for all purposes without restriction, including direct marketing. However, you have the opportunity to instruct us not to share personally identifiable information by following the procedures outlined below (See: Your Choices Regarding Personally Identifiable Information). You may request that we withhold personally identifiable information from our service providers who work with us in processing your service or product requests, however this will result in the cancellation of your order or request.
Policy concerning links and co-branded sites
Because these web sites are operated by business partners or third parties, you should remember that Bentley-Hall is not responsible for the content or practices of such Web sites. These links are provided for your convenience only and should be used with your discretion and prudent judgment. Links from our Site to third party sites do not constitute sponsorship, endorsement, or approval by Yamaha of the content, policies, practices of such third party sites. Bentley-Hall is not responsible for any information these sites may obtain and does not oversee their policies or practices in collecting personally identifiable information.
The Privacy Policies of these other sites may differ from those of Bentley-Hall. Therefore, once you have left this Site via such a link, you must review each site’s privacy policies separately. You should make your own determination of the acceptability of each linked site.
This Site may also be linked to Web sites operated by companies affiliated with Bentley-Hall. You are advised to refer to the privacy policies and practices of these sites before providing any personally identifiable information.
Non-personally identifiable information
When visitors come to this Site, Bentley-Hall collects non-personally identifiable information or “aggregate” information concerning how its visitors use this Site, including the pages viewed and links used. Collecting such information involves the logging of IP addresses, the visitor’s operating system, types of browser software and internet service providers used by each visitor to this or linked sites. Although such information generally is not personally identifiable, it can be used to determine the IP address of the visitor’s Internet Service Provider and the geographic location of her/his point of connectivity to the Internet. This information allows us to analyze and improve the effectiveness of our services and those of our affiliates and service providers.
Use of “cookies” and tracking technology
Visitors may receive cookies from other third party sites that they visit, including service provider sites. Bentley-Hall cannot control the content or use of these cookies or tracking technologies by third party sites or service providers. Visitors should consult their browser’s manual for instructions on how to refuse or disable cookies. Refusing or disabling cookies may affect our ability to complete requests you have made for products or services from this Site. Bentley-Hall may disclose non-personally identifiable information to affiliates or advertisers regarding content viewing, traffic levels or browser paths to their advertisements on this Site.
The Security of your information
Bentley-Hall uses current technologies to safeguard the confidentiality of your personally identifiable information. We follow industry-standard methodologies, including the utilization of SSL (Secure Socket Layers) where appropriate, to protect against the loss, misuse and alteration of the data provided. However, data transmission or storage on the Internet cannot be guaranteed to be 100% secure and Bentley-Hall does not make such a guarantee. You should take all precautions to safeguard your passwords and any account information that you may have or provide and to employ current virus-scanning or firewall software and other security safeguards. You should also log out of your account and close your browser window when you are done.
Your choices regarding personally identifiable information
If you would like to correct or modify personally identifiable information you have previously provided, such as your email address, phone number or other contact information, please contact us at firstname.lastname@example.org, or the address above. If you would like to request that your personally identifiable information not be shared with third parties, please notify us at email@example.com, or the address above.
If you would like to delete or remove from our system the personally identifiable information which you have previously provided, please contact us at firstname.lastname@example.org. We will delete your personally identifiable information from our database if we reasonably can.
However, there may be residual information that will remain within our databases and logs that may or may not contain personally identifiable information or that is very difficult to locate and remove. There may be information that has been transmitted already to third parties which is beyond our control. Your request for deletion of this information may prevent or reduce our ability to service your earlier request to this Site or to access this web site in the future. We will follow the policy outlined here, but we are not responsible for any failure or shortcoming in deleting or controlling the disclosure of information you have made available through use of this Site or for the timing of our actions after your request.
For each of your requests, you should receive an email response from Bentley-Hall, confirming receipt of the request. If you do not receive such a response, you must assume that your request has not been received by our servers or processed. Your request should be repeated until receipt confirmation is received or, as an alternative, your request should be sent by regular mail to the address indicated above.
When you request modification to your data, you must provide us with all relevant existing data (name, address, email address, etc), along with the specific modifications, necessary to identify you and make the changes you request.
Incorporation into terms of service